Boundary timer for serial user task

Hi,
I have passed a DMN to the subprocess where I have few users and they are assigned to different user tasks A / B based on the DMN. I want the send task to sent an email to the concerned users if they have not completed their tasks within the given time.

It is possible in a parallel user task, but not in serial as the timer works only once.
I want an email to be sent to each user, 15 minutes(timer) after their tasks has been created and they have not responded to the same. Is there any way to do that.

Thank you,
Ashwathi

Hi @_yUki,

you can add the sequential multi instance to another subprocess and attach the timer to the user task inside:
grafik

Now the 15 minutes starts for each user again when its task is created.

Hope this helps, Ingo

2 Likes

Thank You @Ingo_Richtsmeier ,
It worked this way!