Custom error handling after async service tasks retry limit is exceeded

Hi @Ingo_Richtsmeier,

Thank you for response. Unfortunately we can’t ask user to retry as its journey on the website has finished and this is a backend job that we’ll finish with sending a user callback with the results. Beside having the incident logged in cockpit and manually solve it there is no AUTOMATED way to fallback on some failure path and keep the incident logged? I have found BerndRuecker workaround but then I depend on internal API and also I loose incident creation.
We would like to be as automated as possible but not loose the default retry mechanism of async service tasks.