But we have a random scenario in which the parent process dosn’t catch the event
Is there any way to debug the event? or any way to resolve this issue?
It’s hard to make suggestions without being able to see more details about the model and the implementation.
One thing that strikes me is that you probably don’t need to ass the business key as part of the even name. You just need to through the event name as product_sent_event because it will always go up the scope of the instance it’s been triggered in without the need for that kind of additional correlation.