Escalation intermediate throw event not catched by parent sub process

Hi,
I have in a sub process an Escalation intermediate throw event and a catch on the parent process


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But we have a random scenario in which the parent process dosn’t catch the event
Is there any way to debug the event? or any way to resolve this issue?

Regards

It’s hard to make suggestions without being able to see more details about the model and the implementation.

One thing that strikes me is that you probably don’t need to ass the business key as part of the even name. You just need to through the event name as product_sent_event because it will always go up the scope of the instance it’s been triggered in without the need for that kind of additional correlation.

Thank you for the response
we added because we thought that the event is catch by another process instance

Is there any class or method that we can debug to check the call of the event?

regards