General Error Handling

[rohwerj]

Hi @Michael_Melvin and welcome back.
As @pertsh.galstyan also asked this question, I already answered here

General Error Handling in Camunda

Hi @pertsh.galstyan. Error boundary events are really more about “business errors”. By that I mean situations, that are not wanted but can occur in your business process. You shouldn’t model technical exceptions in your process definition. Also see here: Those exceptions will lead to incidents in your workflow (you can also configure a possible retry count). If you want some centralized handling of these incidents, you could write your own incident handler, that could perform needed task w…

Just a short recap. Error boundary events are really more about business errors, which you wand to handle in your process.
Technical exceptions should normally not be handled that way, but you can implement a custom incident handler, that could perform some tasks when an incident occurs.