I have been using Camunda Modeller for defining bpmn-based workflows and executing them using an open source npm library in our NodeJs backend. We are now planning to move to a cloud-native workflow engine and Zeebe looks promising.
My question is about managing human tasks where the workflow is supposed to pause until a user takes an action that would resume the workflow from the same point. We are in a logistics business and human-handoff is one of the basic requirements.
What would I need to do to utilize the user accounts/roles defined in my system right from the workflow? I have gone through the task list application but that does not explain how external users can be incorporated.
Looking forward to some lead from the community members. Thanks