Retry time cicle is not working

[hassang]

Hi @gabryellr,

Please have a look at below posts

Call activity retries not working?

Hi @Orange256, Retry strategies concept is related to incident management which is handled by camunda. (In case of service task failure, configured retry strategy to be used and incident to be created once all automatic retries get consumed.) No need to throw BPMN Error. BPMN Errors can be used in case of business errors or handling errors via the process. https://camunda.com/best-practices/dealing-with-problems-and-exceptions/#handling-exceptions-via-the-process I believe that what we have …

Call activity retries not working?

Hi @Orange256, Kindly find attached working example (war process application) my-process-app.war.txt (53.8 KB) Below is a snip showing the created job for the failing activity and the remaining # of automatic retries. (no incidents created yet) [image] Below is a snip showing the created incident after all automatic retries got consumed. [image]