Is there any SLA component available in Camunda
Hi @somehanu,
Do you mean SLAs for Camunda support or a software component that would enforce SLAs on your processes?
Cheers,
Thorben
@thorben i need a software component that would enforce SLAs in process.
@somehanu can you give a example of what “enforcement” would look like in your context?
@somehanu we have done things like this:
where the event sub-process is used to trigger actions when a SLA expiry occurs
@StephenOTT If we define in the process whenever SLA is changed and then process version will change. this will cause for the multiple versions. Without changing the process is it possible to configure SLA?
@somehanu, so if you do not want to change the process version, then you could have a another process lookup activate process instances and do the calculations within the second process instance. You can look these up using the runtime-service java api.
How are you calculating the SLA? There are many different wants to accomplish what you want depending on how you are calculating SLAs