The user with id 'userid' is locked

Camunda 7 Topics Discussion & Questions
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I have a user - lets call him userid - who gets the following error message when trying to log in to Tasklist:

“The user with id ‘userid’ is locked.”

Can someone tell me how if there is any way to unlock this user?

Thanks,
Brent

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Hi Brent,

It can be achieved via rest api or in the admin panel: select the locked user and go to their account, there you can see Unlock button.
Keep in mind that only an administrator can unlock the user.

Best regards,
Yana

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Thanks @yana.vasileva, and sorry for the slow reply.

I must have been looking at v7.8 docs for the REST API, because I see it now in the v7.9 docs. Also, I can see the functionality in the admin UI now, after updating to the 7.9 alpha 3 docker image. I’m not sure if the earlier admin-ui problem was related to the alpha 2 docker image or if there was some problem with my account/group, but everything is working now.

Thanks again,
Brent

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