Unable to save or complete form

I’ve an embedded form for a receptionist to verify whether the patient is who they say they are. The problem is that the Save and Complete buttons are not responding.

I thought that this might be something to do with permissions for groups/users but I’m in the task-list as admin, so I can claim the task and check and un-check the checkbox, but I can’t seem to save or complete the form so as to move on. The HTML for the form is as follows:-

<form name="display-results">
	<div class="form-group">
		<label for="appmtTime">Appointment Time</label> <input
			class="form-control" cam-variable-type="double"
			cam-variable-name="appmtTime" name="appmtTime" readonly="true" />
	<div class="form-group">
		<label for="patientFullName">Patient Full Name</label> <input
			class="form-control" cam-variable-type="String"
			cam-variable-name="patientFullName" name="patientFullName"
			readonly="true" />
	<div class="form-group">
		<label for="patientFullAddress">Address</label> <input
			class="form-control" cam-variable-type="String"
			cam-variable-name="patientFullAddress" name="patientFullAddress"
			readonly="true" />
	<div class="form-group">
		<label for="nhsNumber">NHS Number</label> <input class="form-control"
			cam-variable-type="Double" cam-variable-name="nhsNumber"
			name="nhsNumber" readonly="true" />
	<div class="form-group">
		<label for="IS_Patient_identified">Patient Verified?</label> <input
			type="checkbox" cam-variable-name="IS_Patient_identified"
			cam-variable-type="Boolean" />

I know that this is something really obvious but I can’t see the wood for the trees.

any help?


Hi @theHornet
can you check if any errors are showing up in the Browser console when clicking the complete button?
Please post the errors here.

Thanks for replying,… how would I check the browser console in this case?

Are you using Chrome?

Opening the Chrome DevTools
Select More Tools > Developer Tools from the Chrome Menu.
Then there should be a tab called “Console”. Try to complete the form after opening the tab “console” again. You should see some errors.

1 Like

Thanks for that, I was able to see that the process variable I had assigned earlier didn’t match the type on the form and so I wasn’t able to save/complete.

Good to hear that you were able to solve it :slight_smile: