Best Approach to Capture Workflow Events in Camunda SaaS Without Blocking Execution

Camunda 8 Topics
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We’re using Camunda 8 SaaS and need to capture the following events without blocking workflow performance:

  • Process start/end
  • Task start/end
  • Task reassignment

From my research, potential solutions include:

  1. Zeebe Exporters (but documentation states they’re unsupported in SaaS)
  2. Execution Listeners (limited to serviceTask in SaaS?)
  3. Operate API (appears polling-based, not real-time)
  4. Webhooks/Connectors (seems viable but unsure of coverage for all event types)

Key Questions:

  1. Are there SaaS-supported alternatives to Zeebe Exporters for streaming events?
  2. What’s the recommended approach for non-blocking event capture in SaaS?
  • Would outbound connectors cover all needed events (e.g., task reassignment)?
  • Are there hidden limitations with execution listeners in SaaS?
  1. Does Camunda plan to offer Zeebe Exporters as a managed service in SaaS?

We’d appreciate insights on:

  • Pros/cons of each option for our use case.
  • Real-world examples of similar implementations.

Thanks in advance!

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