Hi, I am supposed to modify existing bubsiness process. We currently have a user task which is waiting for a user to change status in system. Flow should be like that:
send email to responsible person after 1 day if no action has been taken
change status of process → close after 2 days if still no action has been taken
I modelled it like above but first timer consumes token, how should I modify that that after email sent process with second timer will still be executed?
The token is only consumed by the interrupting boundary events and by the terminate (or error) end event. So I guess it always “is Privat”, so after the first timer tokens are destroyed.
Anyway I wouldn’t model it like that. Why does a user have to wait for action? Can’t this be the start condition of the process? Then make a task with what the user actually has to do and make it completable (happy path).
