Camunda modeler error app remains blank in camunda 7

When opening a Camunda 7 model in versions 5.24.0, 5.25.0 and 5.26.0 the application breaks the steps I followed are:

  1. I opened the application
  2. I opened the bpm model that does work in version 5.20.0
  3. It went blank as shown in the image
  4. When clicking on close tabs the following log appears

Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:175:308) at di (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:263:405) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
Cannot read properties of undefined (reading ‘toLowerCase’) at toLowerCase (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:157:12) at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573954 at Array.sort () at file:///C:/Users/gdelvald/Documents/Camunda%20Modeler/camunda-modeler-5.25.0-win-x64/resources/app.asar/public/bundle.js:2:3573897 at reports (webpack://camunda-modeler-client/src/app/panel/tabs/linting/LintingTab.js:70:20) at c (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:153:145) at oh (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:261:495) at Rj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:264) at Qj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:246:193) at Kj (webpack://camundanode_modules/react-dom/cjs/react-dom.production.min.js:239:171) [ error ]
and more

Note: I have deleted the stuff inside C:\Users<yourUserName>/AppData\Roaming. as suggested in another forum

Can you upload the model?

is it possible that modeling is not available to everyone on the forum?

processModelerFailed.bpmn (132.6 KB)

Can you explain more able the model.

When was it originally built and with what tools?
Has anything changed since you where last able to open the model?

The modeling has been built for testing so it will be difficult to understand at a business level,
it works properly up to version 5.20.0
I try to download 5.21.0 for testing if work but the download page only allows downloading the current version

Alrighty- i’ll look into this now and see what i can do.

1 Like

Thanks
I was able to download and test with 5.21.0, 5.22.0 and 5.23.0 and it does work for these versions.
It stops working as of 5.24.0

Alrighty so here’s the specific problem as discovered by the great @nikku (who offers you his best wishes)

“Their diagram is broken, two bpmn:userTask elements do not have an id, namely:”

    <bpmn:userTask name="Task Client" camunda:modelerTemplate="templUTaskC" camunda:modelerTemplateVersion="1" camunda:candidateUsers="${_variable_user}" camunda:candidateGroups="${_variable_group}" camunda:dueDate="">
      <bpmn:extensionElements>
        <camunda:inputOutput>
          <camunda:inputParameter name="_task_taskSituation" />
        </camunda:inputOutput>
        <camunda:properties>
          <camunda:property name="_propbpm_taskId" value="" />
          <camunda:property name="_propbpm_isTaskVisible" value="true" />
          <camunda:property name="_propbpm_phaseId" value="" />
          <camunda:property name="_propbpm_order" value="" />
          <camunda:property name="_propbpm_isTaskOptional" value="false" />
          <camunda:property name="_propbpm_taskType" value="E" />
          <camunda:property name="_propbpm_taskSLA" value="" />
        </camunda:properties>
      </bpmn:extensionElements>
    </bpmn:userTask>
    <bpmn:userTask name="Task Client" camunda:modelerTemplate="templUTaskC" camunda:modelerTemplateVersion="1" camunda:candidateUsers="${_variable_user}" camunda:candidateGroups="${_variable_group}" camunda:dueDate="">
      <bpmn:extensionElements>
        <camunda:inputOutput>
          <camunda:inputParameter name="_task_participants" />
          <camunda:inputParameter name="_task_autz_channels" />
        </camunda:inputOutput>
        <camunda:properties>
          <camunda:property name="_propbpm_taskId" value="" />
          <camunda:property name="_propbpm_isTaskVisible" value="true" />
          <camunda:property name="_propbpm_phaseId" value="" />
          <camunda:property name="_propbpm_order" value="" />
          <camunda:property name="_propbpm_isTaskOptional" value="false" />
          <camunda:property name="_propbpm_taskType" value="E" />
          <camunda:property name="_propbpm_taskSLA" value="" />
        </camunda:properties>
      </bpmn:extensionElements>
    </bpmn:userTask>

So if you add the missing ID’s it’ll open. In the meantime, a ticket for this issue has been created so it wont break the modeler in future.

Thanks again @Gabriela for the report and @Niall for making us aware. :heart:

Yes, that’s right, I deleted the two user tasks that I didn’t know existed because they weren’t showing up on the screen and it worked.
Thanks @nikku @Niall