Camunda modeler is showing empty screen

techavidity · April 23, 2018, 4:21pm

Am trying to use the latest version of modeler, camunda-modeler-1.13.1-win32-x64, It’s showing empty screen after launching. When i create a new process, there is no error or warning message displayed.

FabianHinsenkamp · April 24, 2018, 8:16am

Hi @techavidity,

in order to help you I need a step-by-step instruction. Otherwise I can’t try to reproduce your issue.

techavidity · April 24, 2018, 1:45pm

Download Download The Camunda BPMN / DMN Process Modeler | Camunda Windows 64 bit.
Extract the Modeler camunda-modeler-1.13.1-win32-x64
Launch the camunda-modeler application.
Blank screeen is displayed.
emptyscreen960×593 4.73 KB

philippfromme · April 25, 2018, 12:10pm

What Version of Windows are you using? I cannot reproduce on Windows 10 64bit.

techavidity · April 25, 2018, 1:58pm

Windows 10 Pro 64 bit.

philippfromme · April 26, 2018, 1:01pm

Can you try closing the Camunda Modeler, deleting the camunda-modeler directory from your appdata/roaming directory and opening the Camunda Modeler again?
It’s under C:\Users\<yourUserName>/AppData\Roaming.

techavidity · April 26, 2018, 5:08pm

I followed the step as you mentioned, issue still persists. Please advise.

philippfromme · April 27, 2018, 6:57am

Can you check if the issue is the same with the latest version of the Camunda Modeler?

techavidity · April 27, 2018, 5:00pm

Issue persists on latest version also.

techavidity · April 27, 2018, 5:36pm

I went back and checked all the versions of modeler. The version camunda-modeler-1.0.0-win32-x64 is working, camunda-modeler-1.1.0-win32-x64 is throwing javascript error.

None of the versions from camunda-modeler-1.1.1-win32-x64 to camunda-modeler-1.14.0-win32-x64 are not working in windows 10 Pro 64 bit.