Cannot add user to organization

having an issue with adding a user to organization . When they get the invite they signed up and login and it takes them to their own organization. I’ve tried resending the invite , deleting the user and resending again still no luck. The user just gets stuck at pending .

Hi @mitch32s , did you get this to work?

Josh

No this is still not working .

Can you DM me your organization please.

Josh

Thanks for the help, I am not seeing anywhere where it lets me send you a DM.

I’m having the same issue. I’ve been invited but when I click on the email’s link it goes
“Yikes! Could not fetch the project information. Please try again later.”, and “This project doesn’t have any files yet” (though it does)

The mail mentions “If this link does not work, you need to accept the invitation to the “xxxxxx Organization” organization first.” but there was never anything else than the email, so it’s not clear where I’m supposed to accept the invitation. I thing I’ve tried all available menus to look for it.

I’ve also send 2 invitations for my own project, but these never came through. I’m suspecting that those mails where blocked somewhere though.