Certain workflows are not showing in operate UI

Camunda 8 Topics Discussion & Questions
1

I am using Zeebe version 1.2.3, certain workflows are not showing in operate UI, but in the broker, it’s running. how to debug?

2

Hi @Chinna,

first, you could check the Elasticsearch indexes of the ES exporter. All records are exported to ES by the ES exporter. Operate reads the records from ES, aggregate them, and store the data in different ES indexes.

Does this help you?

/cc @svetlana

Best regards,
Philipp

3

Can you isolate the factors that cause instances to not appear in Operate?

Is it at a certain load?
Are there messages in the broker or ElasticSearch logs?
Do they appear later, when load reduces?

4

Thanks @jwulf

It’s happening every time.
Workflows are getting completed but it’s not getting updated in Operate UI.
No, it’s not appearing even at a low load.

If it is an ES exporter issue, can you give me some troubleshooting steps to find the root cause?

Current config:-

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image876×431 9.63 KB

We have a curator to delete indices of older than 2 days.

5

Please see https://github.com/camunda-cloud/zeebe/issues/8715#issuecomment-1029220847 we currently investigating this internally. Thanks for reporting!

1 Like
6

Thanks @Zelldon

Seems like the exporter working fine, we are able to see all instance ids in ES. But in Operate it’s not showing.

7

Yeah exactly we pin pointed it to an operate importing problem. Afaik the team is still investigating.

Greets
Chris

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