We have a requirement where in for an exception scenario after 3 retries we need to create a ticket and assign the ticket to production support group. How do i integrate service now with camunda 8
Using a custom exporter, like this: GitHub - jwulf/zeebe-incident-alerter: An exporter to alert on Incident creation via a Web hook
Or, if you are using SaaS, then you create a webhook incident alerter in the Cluster Alerts: Manage alerts | Camunda Platform 8 Docs
Josh
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