How to ignore a user task started by an intermediate timer?

Hi!

I have the following piece of my process:
image

The idea is to be able to handle something manually if the system doesn’t receive a message. However, if the system receives the message, no user interaction is needed.

But I have one problem with this implementation: if the system does receive a message AND the user-task is already activated by the timer, then the process cannot complete and it’s just waiting for the user-task. I want just to ignore the user-task in this case.

Could you please help me to achieve the correct behavior?

If you use use a Terminate event instead of a regular end event, it should kill off the task once the process is completed.

1 Like

thanks @Niall, for a very quick answer. It looks like I missed some basic stuff :slight_smile:

1 Like