Hello every body, I design a ticketing system as follow: ticketing-system.bpmn (14.8 KB) As you can see, There is loop in my design. 1- an expert confirm and response the ticket 2- if the customer’s problem not solve again an expert response him The question is that how can i save all variable…

Hi @mahdi , if you set the history level to full then you can retrieve all variable data from the history. However, it’s maybe not the best approach to use process variables for this data. Instead, you could use an external storage (i.e. other database or tables). Best regards, Philipp

Hi, Thanks for ure response @Philipp_Ossler Is it possible to use new variable each time? like sth that happen in generic form that we can define new variable. And an other question is that how can i set my history level to full? Is it in BPMN model? or somewhere else? Thanks,

@mahdi you could create a class that has the relevant data as fields, e.g. public class myinformation{ String answer1; Integer amount; } this data is filled with the informationen from the process. Then you create an ArrayList<myinformation> alldata = new ArrayList<myinformation>(); where …

Thank you very much @Tristan1 I think I get it. I use php sdk API, I try to implement ure solution there. thanks. If i succeeded, i will share my code.

@mahdi here is an example using a json variable that is updated as the DMN loops: [image] Pattern Review: DMN Looping for Array Input Community Feedback Looking for some community feedback: I have a scenario I came across where you have a list you want to iterate through…

thank you very much @StephenOTT

How to maintain all varible in loop?

BPMN & Modeling Discussion & Questions

StephenOTT June 17, 2017, 4:32pm 6

@mahdi here is an example using a json variable that is updated as the DMN loops: