How to Search / Retry all Tasks with Open Incidents

I am using enterprise version 7.10 and have about 24 incidents open for on Service Task in a process.

I can see Open Incident count on Default dashboard page, however if I click on the Incident count, its not able to find any process instances with the incidents.

With the same filters If I try to perform bulk Operation, its not able to find processes with the incidents.

Am I missing something?

It’s possible the errors have occured during some batch operation.
Take a look at the Batchs section of cockpit to see if there are any problems there.

No its not in batch operation. They are incidents from regular transactions.

I I go to the processes -> runtime -> incidents tab I can see the instances with incidents. I can retry each of these individually from there and it works.

However, I want to perform a batch retry for which I am not able to list/filter the incident instances.

That does seem odd - i’ve tried to replicate it but wasn’t able to.
Have you tried going into the batch operations section of cockpit and adding the search criteria manually?

yes. Tried it. Its not able to pull the transactions with incidents. i remember this used to work fine in earlier versions.

Here are the versions I am using.


Sample BPMN:

Trial.bpmn (3.0 KB)

@Niall any other pointer?