HTTP Connector Script Task stuck

[GChester1]

I have an HTTP Connector script task that worked for the first week and then one day all the tasks started to get stuck without any error or moving the token forward.

I’ve used Postman to confirm the API Call is authenticating and working properly but have no idea what could be the issue.

Does anyone have any ideas on how to check or debug an issue like this?

[StephenOTT]

This ~sort of sounds like this issue:

Set timeout for http-connector service task

Http-connector does not have a timeout. If the http connection remains open by the server then the connection will remain open and not close. This was an issue I ran into with camunda. See: As a fix it works very well and provides lots of options. Edit: if you look at some of the linked posts on the jsoup thread you should see some of the background issues and examples.

[GChester1]

Thanks @StephenOTT, you are always helpful.

[GChester1]

For those people who find this in the future, I think it was an IP blocking issue so the TimeOut that Stephen suggested was good information, but I do not think it was a the solution for this specific issue Timeout issue in our case.

I added out IP to the Whitelist and it seems to be working now.

Thanks again for @StephenOTT’s efforts…