I’m currently using Camunda Self Managed 8.3 and looking for a way to know when a new incident has been raised. I know 8.3 does not support email alerts (that capability was added on 8.4). Is there a way to extract this info from Optimize in Camunda 8.3?
Hi @pedro.arroyo - you’re looking for the Operate API for this:
There is no callback/webhook when an incident is raised, but you can query for incidents on an interval and react to new ones in your application.