Modifying processInstanceId pattern

[Neeniih]

My company uses an external platform as data entry for sales report.
As soon as a sale is completed, the external platform initiates Camunda so we can proceed with the flow.
To keep track of each sale we’ve decided that the processInstanceId is the best variable to use as businessKey.
Problem is: the salesperson needs to keep that key and use it again later but they’re finding it inconveninent for such complex key.
Is there a way we can set up another pattern to processInstanceId?
Preferably without having to recur to the database.

[aravindhrs]

Refer this post:

Business Key

Hi Garth, I like to think of the businessKey as the business user’s unique identifier for a process instance. Whilst the engine internals use processInstanceId, this is meaningless to the business user who can thus use something more meaningful. For example, the businessKey could be the reference number on an application form, the policy number on an insurance policy, the customer number from a CRM record, a shipping tracking number. I tend to think of a businessKey as a lot like a process va…

How to Use Business Keys?