I am a new person to Camunda and I have been using the trial Saas one. I just wanted to get started with email integration with the process. The issue is, I used this inbound IMAP connector. I get instances when there is no activation condition, it almost triggers all my unread mails and keeps going. But when I use an activation condition I do not get any process instances. I have even mailed it with the subject but still nothing works. Can anybody help me out with this, also if this doesn’t work then can you suggest any alternative solutions.
Hi @KARTHIK_2022-2026, welcome to the forums! Can you clarify what behavior you’re seeing? I don’t quite follow “I get instances when there is no activation condition, it almost triggers all my unread mails and keeps going” - this sounds like the intended behavior.
With the configuration you have above, it will poll for unread emails every 10 seconds, and if an unread email has the subject “Bot” it will trigger the process. If you remove that activation condition, then it would trigger for any unread email in the inbox. If you have 10 unread emails - not just new email, but any unread email - it will start 10 process instances.
You also have “Consume unmatched events” checked, which means that it will mark unmatched emails as “Read”. In this example, if the subject does not equal “Bot” then it will mark the email as read and continue.
Also worth noting that it is expecting an exact subject match - “bot” or “BOT” or “This is a Bot” won’t match. Only “Bot” as the subject will match.
Yes, thank you for the reply. What I was trying to say is, as you said, when there is no activation condition and I deploy it, it reads all my mails which is as expected. But I get no process instances when I give an activation condition, here it is “Bot”, so even when I give a mail on this subject, the process won’t start, this was what I was trying to say. If you need any details regarding this, I can share it with you.
@KARTHIK_2022-2026 - if the subject matches exactly, it should work. What version of Camunda are you running? Are you using SaaS or Self-Managed?
I have given the exact input, I am running it on 8.8.0 alpha-5 SaaS. The issue is still the same