operate dashboard always shows 10k count of process instances even if count is 20k.
on the right-hand side filter if I select running instances and even if the count is 20k , still the operate dashboard shows Process Instances 10000 result found.
Please advise
Hi @ShilpaN.Chalke - can you provide any screenshots showing this behavior?
Aplogies, As I am unable to upload the images from my machine due to firewall restriction, will try to explain using this links on internet.
https://images.app.goo.gl/U4UEHfWd5dYQGfYp7
My Operate Dashboard shows [44310 Running Process Instances in total] approx 15k in running and 29k incidents.
and When I click on Processes menu
https://images.app.goo.gl/dtVayPEQTagmgBXa7
It shows - Process Instances - 10000 results
This issue is with 8.2.4 and 8.4 helm chart as well.
@ShilpaN.Chalke - I know what pages you’re talking about, but without seeing what you’re seeing, it’s hard to know what might be happening. I would perhaps contact our enterprise support team to help further.
Also I see operate has become slow when the records grow. We tried increasing CPU and Memory in Helm file
@ShilpaN.Chalke - I would recommend creating an enterprise support ticket for this. I’ve asked the product team if there’s any limits around the number of PIs Operate can display, but in the meantime a support ticket is probably your best avenue forward. Performance concerns are very environment and use case specific and it’s hard to provide recommendations over the forum.
sure, will raise a support ticket. Thanks.
