Can anyone help me in identifying what is wrong in this particular process model. Process instances are stuck at the parallel gateway. Is the multiple input to the gateway creating a problem in this scenario ?
Hi there @temp_user (catchy name!)
You’ve made a pretty common mistake which is that you’ve got a parallel gateway which is both splitting and synchronizing.
You have 2 sequence flows leaving it - meaning it will be sending 2 token out.
You have 2 sequence flows going into to - meaning it will wait 2 tokes to arrive before continuing.
So you’ve caused a deadlock. Luckily it’s a pretty easy fix.
You need to add a merging gateway before the parallel one. Like in this example
https://cawemo.com/shares/7f955569-be0a-4055-a018-8b9cb242f808
Hope that helps.
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Hi @Niall
Thanks for the quick response. Your solution works like a charm. 
By the way, your tutorial videos are amazing for newbies.
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Delighted to hear it!
And of course feel free to give us any feedback on how they could be improved (although I’m aware perfection is a hard thing to improve upon 
)
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