Task User Metrics in the Camunda 8 Starter Plan

[Saju_John_Sebastian1]

I am going through the Camunda 8 Academy and got some info on the Starter Plan.
How does Camunda know if a user is assigned to a user task and based on what do they consider that as a count for metric evaluation ?

Can we view this in Camunda History. Where and how can we get this info

Thanks,
Saju

[nathan.loding]

Hi @Saju_John_Sebastian1 - “task users” are tracked through Tasklist; when a unique user is assigned to a task - either through the API, by being set in the user task definition, or by claiming the task - that user is a “task user”. As mentioned in the screenshot, one user can claim many tasks but still only count as a single task user.

[Saju_John_Sebastian1]

Thanks for the response.

When you say “task users” are tracked through Tasklist, can you elaborate how are they tracked? Is there any API to query the list of task users in a month. The idea is to understand how do we arrive at the count when its monthly charged.
Active and completed PIs and DIs can be visualized in Operate which gives us a fair understanding on the monthly utilization.
Similarly if I want to know the number of task users that were enabled in a month, how can I get that info.

Thanks in advance

[Ingo_Richtsmeier]

Hi @Saju_John_Sebastian1,

here you can find more details how to get numbers and users: Usage metrics | Camunda 8 Docs

Hope this helps, Ingo