User task popup for details is missing in Camund 8.9

Camunda 8 Topics
1

Hi everyone,

We are missing a feature in Camunda 8.9 (currently gen4) that was available in Camunda 8.8.

Here are the steps to reproduce the “problem”.

I’m opening a running process that is currently stopped at a user task. When I click on this step in C 8.8, a small popup information appears.

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In this popup we are able to click on “View” to see more details of the user task (especially candidateUser is relevant)

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In Stage we have C 8.9-gen3 and in Dev we have C8.9-gen4. In both versions there is no popup information and so no currently no way to see the candidateUsers information of the user task.

Is there any way to get this information within Operate?

Thank you very much in advance.

Best regards,

Rainer

2

This appears to be related to UI changes in Camunda 8.9 where the user task popup with candidateUser details may have been removed or modified. I found the following relevant resources:

Does this help? If not, can anyone from the community jump in? :waving_hand:

:light_bulb: Hints: Use the Ask AI feature in Camunda’s documentation to chat with AI and get fast help. Report bugs and features in Camuda’s GitHub issue tracker. Trust the process. :robot:

3

@Rainer78 You’re right. In Operate 8.9, the details pop-up was replaced with the details tab, next to the variables tag. It doesn’t contain all the previously visible metadata.

You can see the candidate users and groups of a user task in Tasklist.

Is this sufficient for you? If not, please describe your use case.

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4

@Philipp_Ossler Thank you very much for your answer. I understand, that you “cleaned up” the GUI, but it was a nice feature to see the candidates right in Operate.

Now we have to switch to the Task List, find the task, and select it to finally see the candidates.
As far as I can tell, there isn’t a direct link from a UserTask in Operate to the corresponding task in the Task List.
Because of your cleanup, it’s now much more cumbersome to access the information.

5

I agree. It would be nice to see the relevant metadata of a user task in the details tab or have a direct link to Tasklist. I found an open issue for the link to Tasklist: Link directly to the specific User Task · Issue #32884 · camunda/camunda · GitHub.

I recommend to open an issue on GitHub: Issues · camunda/camunda · GitHub

I’ll share your feedback internally.