Zeebe Broker Gateway Timeout Error

Camunda 8 Topics
1

Hi,
I am getting gateway timeout error while running the workflow. So I increased the time out in application. Properties file from 10S to 35S
camunda.client.zeebe.requestTimeout=PT35S

Now also some time I am getting gateway timeout error.

Could anyone provide help on this?
Regards,
Tiru

2

Please do share more details about your setup.

  1. What is your Camunda Version? Are you using SAAS or Self Managed?
  2. Where zeebe client is invoked? Standalone or inside kubernetes?
  3. What is your zeebe client version?
3

Hi,
I am using Camunda 8 SaaS version. Zeebe-client is running inside Kubernetes pod(Spring boot).Zeebe-Client version is v8.5.
Regards,
Tiru

4

Make sure zeebe gateway is reachable from your pod. Logging to the pod directly and do the connectivity check for zeebe gateway or run the connectivity check through busybox image.

5

I am not always getting Gateway timeout error but some times. I mentioned timeout value as PT35S.If the workflow execution exceeds 35S, then timeout error is coming. Zeebe gateway is reachable from the pod.

6

Did you set the timeout value for this property:

requestTimeout - Sets the timeout of requests sent to the broker cluster. This setting can also be overridden using the environment variable ZEEBE_GATEWAY_CLUSTER_REQUESTTIMEOUT.

Reference: