Failed job - Cannot resolve an incident of type failedJob

[sycawind]

To help people find the solution, I leave my answer here.

How to close a Failed Job Type Incident Manually?

I finally find a solution from Cannot resolve an incident of type failedExternalTask - #2 by dylan.hamilton In my case, my failed job is a service task which call a subprocess. The solution is below: ActivityInstance activityInstance = runtimeService.getActivityInstance(processInstanceId); // get the Transition instance of the subprocess String childTransitionInstanceId = activityInstance.getChildTransitionInstances()[0].getId(); // skip the task runtimeService.createProcessInstanceModifica…